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Surf Rider - Help Center

We can only change orders that have not been processed for shipping yet.Once your order is under the status &quot;Preparing for Shipping&quot;, &quot;Shipping&quot; or &quot;Delivered&quot;, then we cannot accept any edits to your order. You may return or exchange any incorrect or unwanted items within 30 days of delivery.To make changes to your order, please reach out to customer service through the Help Desk.

We can only change orders that have not been processed for shipping yet. Once your order is under the status "Preparing for Shipping", "Shipping" or "Delivered", then we cannot accept any edits to your order. You may return or exchange any incorrect

Can I change my order?

Orders

What is the status of my order?

What payment methods do you accept?

Where is my order?

What is your shipping policy?

What Shipping Options does Surf Rider offer?

Do you ship to PO Boxes?

Can I have my order shipped to an address other than the billing address?

Do you ship to APO and FPO addresses?

My order contains items that are in stock and items that are backordered. When will my order ship?

Do you ship internationally?

When will my order ship?

Shipping

How do I start a Return or Exchange?

What is your Return & Exchange Policy?

How long do I have to Return or Exchange an item?

Do I have to pay to Return or Exchange my items?

Can I return items if they are worn, damaged, or have the tags removed?

How do refunds work?

How long does it take to process my refund?

What address should I ship my Return or Exchange to?

What items are final sale?

Should I know anything else about the Online Return Policy?

Returns & Exchanges

Bikini Care Instructions

Care Instructions

Can I change my order?Updated 2 years ago