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Surf Rider - Help Center

How can we help? Our Help Center has FAQs & helpful information to assist you with your Surf Rider order. Chat with a live support agent Monday through Friday.

After your order has been placed, we need time to process your  order. 

Most orders are processed and shipped the same day if ordered  before 12:00 PM (PST).

Orders after 12:00 PM (PST) or orders placed over the weekend are usually processed the next business day.

When will my order ship?

We provide FREE shipping to customers within the United States.

After your order has been placed, we need time to process your order. Most orders are processed and shipped the same day if ordered  before 12:00 PM (PST).

Your order should be delivered within 1-3 business days after it has  been shipped. Business days do not include Saturdays, Sundays, or US  holidays.

To learn more visit our Shipping Policy page.

What is your Shipping Policy?

We hope you love what you've ordered, but just in case you're not 100% satisfied, we've made the return process super easy.

• All Returns and Exchanges within the US are FREE!

• You have 30 Days from the date of delivery to decide.

• Returns are refunded to your original form of payment.

• Returns are processed within 5-7 business days of receipt.

Learn More

What is your Return / Exchange Policy?

You can easily start a Return or Exchange by visiting the link below:

 Returns & Exchanges Center 


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