Quickly and easily Return or Exchange your item(s) through our Returns Portal. Start Return/Exchange. (Click "Start Return/Exchange" to begin)

Quickly and easily Return or Exchange your item(s) through our Returns Portal. <a class="startreturn" href="https://surfrider.returnly.com/" rel="noopener noreferrer" target="_blank">Start Return/Exchange</a>(Click &quot;Start Return/Exchange&quot; to begin)

How do I start a Return or Exchange?

We hope you love what you've ordered, but just in case you're not 100% satisfied, we've made the return process super easy. • All Returns and Exchanges within the US are FREE!. • You have 30 Days from the date of delivery to decide. • Returns are ref

<div class="help-center-content" data-help-center-content><h3 id="quickly-and-easily-return-your-items-through-our-returns-portal">Quickly and easily return your item(s) through our Returns Portal!</h3> We hope you love what you&apos;ve ordered, but just in case you&apos;re not 100% satisfied, we&apos;ve made the return process super easy.&#x2022; All Returns and Exchanges within the US are FREE!&#x2022; You have 30 Days from the date of delivery to decide.&#x2022; Returns are refunded to your original form of payment.&#x2022; Returns are processed within 5-7 business days of receipt.<a class="startreturn" href="https://surfrider.returnly.com/" rel="noopener noreferrer" target="_blank">Start Return</a> <h3 id="important-notice">Important Notice:</h3>Please do not send your return to the sender&apos;s address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address on the free shipping label we provide.<a class="startreturn" href="https://surfrider.returnly.com/" rel="noopener noreferrer" target="_blank">Start Return</a> <h3 id="frequently-asked-questions">Frequently Asked Questions:</h3><details open><summary>&#xA0;Can I return items if they are worn, damaged, or have the tags removed?</summary>You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact.</details><details><summary>Can I exchange items?</summary>We will accept exchanges within 30 days of the delivery date. Your exchange must be unworn, unwashed, and have the original tags attached and returned in the original packaging.</details><details><summary>What items are final sale?</summary>All sale items, undergarments, beauty products, cosmetics, and accessories are considered final sale, non-returnable and cannot be returned for store credit.</details><details><summary>Should I know anything else about the Online Return Policy?</summary><ul class="hc-collapse Should I know anything else about the Online Return Policy?"><li>Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.</li><li>We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.</li><li>All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.</li><li>Damaged, defective, or incorrect items must be reported within 7 days of delivery.</li></ul></details><details><summary>What is the Store Returns Policy?</summary>We provide full refunds to your original form of payment. We will accept exchanges within 30 days of the delivery date with a valid receipt and all tags attached. The following items are considered &quot;Final Sale&quot; and cannot be exchanged:<ul class="hc-collapse What is the Store Returns Policy?"><li>Undergarments</li><li>Beauty Products</li><li>Cosmetics</li><li>Accessories</li><li>Sale Items</li></ul></details><details><summary>Reserved Rights Regarding Returns</summary>We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:<ul class="hc-collapse Reserved Rights Regarding Returns"><li>An irregular or excessive returns history indicative of &quot;wardrobing;&quot;</li><li>An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or</li><li>Potential fraudulent or criminal activity.</li></ul>Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.Non-Surf Rider items sent to our Distribution Center will be discarded upon receipt.</details> <a class="startreturn" href="https://surfrider.returnly.com/" rel="noopener noreferrer" target="_blank">Start Return</a></div>

What is your Return & Exchange Policy?

You have 30 days from the date of delivery to return or exchange an item.

You have 30 days from the date of delivery to return or exchange an item.

How long do I have to Return or Exchange an item?

All Returns and Exchanges within the US are FREE.

All Returns and Exchanges within the US are FREE.

Do I have to pay to Return or Exchange my items?

You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact.

You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact.

Can I return items if they are worn, damaged, or have the tags removed?

Surf Rider issues refunds to the original form of payment used on an order. Surf Rider will take 2-5 business days to process your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your acco

Surf Rider issues refunds to the original form of payment used on an order.Surf Rider will take 2-5 business days to process your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account.If you used a gift card to purchase your item(s), your refund will be issued back to your gift card.

How do refunds work?

Refunds are processed within 5-7 business days after you return has been delivered and processed.

Refunds are processed within 5-7 business days after you return has been delivered and processed.

How long does it take to process my refund?

Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. The address to send your return is generated automatically in our returns center. You should only se

<h3 id="important-notice">Important Notice:</h3>Please do not send your return to the sender&apos;s address on your package. This is not the return address and will affect the processing of your return.&#xA0;The address to send your return is generated automatically in our returns center. You should only send your items to the address on the free shipping label we provide.&#xA0;We are not responsible for returns sent to the wrong or incorrect address.

What address should I ship my Return or Exchange to?

All sale items, undergarments, beauty products, cosmetics, and accessories are considered final sale, non-returnable and cannot be returned for store credit. These items will be clearly marked "FINAL SALE" and a message indicating that will be displa

All sale items, undergarments, beauty products, cosmetics, and accessories are considered final sale, non-returnable and cannot be returned for store credit. These items will be clearly marked &quot;FINAL SALE&quot; and a message indicating that will be displayed on your check out, order review, and order confirmation pages.

What items are final sale?

Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking num

<ul><li>Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.</li><li>We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.</li><li>All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.</li><li>Damaged, defective, or incorrect items must be reported within 7 days of delivery.</li></ul>

Returns & Exchanges